Pre-sale Service

NO.1 We can recommend reasonable machines to customers , and design site planning, equipment placement.
NO.2 We can help customers to control the price if take machines from other peer factories and give the best prices to customers, and also can ask the peer to give more parts.
NO.3 We know the stability, playability, profitability of all the machines customer selected.
NO.4 It can save much time for customers ,since they only face us for the after-sale. We will contact the manufacturers here, which can solve the problem at the first time, also we can ask manufacturers to send you replace parts first, and then you send broken parts back.
NO.5 We will send our staff to follow the whole process of production in other factories, to see if they use the best parts , and whether they short the process and to make sure whether quality good or not during the inspecting and testing the machines.
NO.6 We can control a good delivery time , and supervise the packing and delivery of other factories, which unified by our company arrangements. And we will choose the most professional people to load machines and decide to ship after making sure the safety of machines.
NO.7 In order to the opening of game center smoothly and successfully , we will consider all spare parts and the site necessities, tools and others for customers.
NO.8 Unified by our company to arrange the technician to install and debug machines and train the customers' staff, thus can effectively help customers to control the opening hours.
NO.9 When come out any new machines, we will tell customers at the first time. Thus let customers to open game centers very easily.

On-purchase Services

1. We will try our best to communicate with you and service our customer sincerely and effectively, try to solve questions on your side. Once you place order, we will monitor the whole production process strictly.
2. We offer free training, design, industry information and support.
3. We can send technician to your Country to do the installation if needed.
4. Customizing Service
We can customize the cabinet, company's logo,stickers etc. according to your requirement.
5. Strict Quality Control
Each product must be subjected to rigorous testing and under control before shipment.

After-sale Service

When your machine got problems, we will help you solve the problems by following steps:
1. You could call us at any time, or take pictures, to make a brief description of the problems, we will as quickly as we can to help you do a detailed maintenance. You just could check as the steps, until the problems cleared.
2. Video docking, the two sides open the video dialogue, we prepared the corresponding machine here. You could check as the steps technician said to resolve until the problems cleared.
3. We can employ the local technician on-site service, until the problems cleared.
4. We also can immediately send the technician to your site to resolve, until the problems cleared.